Frequently asked questions

Visioning programs

Our online programs are designed for organisations seeking to create strategic project visions with fully aligned teams. We currently offer a program tailored for the Retirement & Lifestyle Village sector, and are in the process of developing separate courses for professionals in the Aged Care, Education and Student Accommodation industries. These programs provide tools for: - Developing insight into the Customer Experience (CX) - Creating a clear Value Proposition with Unique Selling Points (USP) - Identifying Revenue Streams & Business Models - Creating an Innovation Roadmap - Perfecting the Project: Templates for Planning, Briefing, Procurement and Execution - Developing Built Assets - Developing Brand & Digital Assets - Putting it all together Please contact us to learn more

Brand strategy

When we talk about Brand Strategy, we are actually talking about the relationship between your business' purpose, your business' products and/or services, and the way your business is perceived by your audience. Brand strategy is about much more than developing a visual identity or logo. Good brand strategy considers all aspects of business, from operations, positioning in the marketplace to audience engagement methods. Having a solid brand strategy helps build a strong foundation for not only marketing and sales, but also business operations and future growth planning.

Service, product & digital strategy

Our strategy workshops allow organisations to quickly uncover gaps in their service and product offerings and spot opportunities for innovation. Our consulting services cover a wide range of service studies, such as: Customer user flows Online touchpoints and information delivery Online systems and automations Events and community initiatives Mental health and wellbeing intiatives Building and ammenity upgrades Internet of Things (IOT) and digitisation of building assets

Portfolio planning

Working with you to develop informed strategies for future development portfolios aligned with your target markets. This includes market and asset analysis, forecasting, business case development and masterplan visioning.


We are able to work with you in the early stages of the design of your developments to help clarify the project vision and set a tangible course for the project to progress. We are also able to assist in engaging construction and architecture professionals in early stage feasibility analysis and design planning.

Procurement strategy (branding, marketing & construction)

Assisting your organisation in developing effective briefing and procurement strategies for professionals in branding, marketing, architecture and construction. We are also able to assist in recommending project partners and reviewing tender submissions.

Still have questions? Give us a call!



(513) 234-0416

Monday - Thursday 12:00PM - 7:00PM
Friday 12:00PM - 5:00 PM
Saturday 10:00AM - 4:00 PM

128 E Main St. Mason, OH 45040, USA